From there, we build together.
We identify what’s working, simplify what’s not, and design systems that match your real needs, whether it’s smoother client communication, a Notion setup, or clearer daily operations.
Everything is designed to support you, not overwhelm you.
02: Build
I don’t believe in cookie-cutter solutions. In the first phase, we start by slowing down.
I take time to understand how you work best your energy patterns, your communication style, and where things start to feel heavy.
This helps me see what kind of structure would actually support you.
01: Understand
03: Support
Once your systems are in place, I help you maintain and adjust them as your needs evolve.
Because structure should never be rigid, it should adapt and move with you and your changing needs.
The goal is to create calm, compassionate systems and a partnership that helps you feel lighter, supported, and in control of your work.
What I Do
01
Executive Assistance
Scheduling
Calendar management
Managing inbox
Handling contracts
Invoices
Coordination
02
Programs & Operations:
Building workflows
Program coordination
Setting up systems
Improving processes
Tracking
Reporting
03
Client Care:
Creating communication systems
Spotting bottlenecks
Supporting nurturing
Retention
Handling client relations
04
Content & Resource Development:
Content Planning & Coordination
Resource Development
Collaborating with Designers / Social Media Team
Want to hear my story?
Virtual Assistance found me at a time when my body was giving up and my brain was falling apart.
As a neurodivergent professional living with chronic illness, I’ve learned that productivity looks different for everyone. Some days it’s loud and vivacious; other days it’s slow and gentle.
Through that journey, I discovered a balance between novelty and structure, and that when you move with your body and mind, things start to fall into place. I’m a big believer that systems built on empathy and efficiency last longer.
That’s what I bring to my clients.
I help neurodivergent professionals, chronic illness–friendly founders, and healthcare practitioners build organized, thoughtful systems that make space for real life.
My work blends strategy and empathy. Whether it’s streamlining client communication, creating Notion dashboards, managing daily operations, or developing inclusive workflows, my goal is to make your business feel lighter, and more human.
Because I believe that when we design systems around how people actually work and feel, everyone thrives.
Testimonials
"Melanie has been essential in coordinating patient care at my clinic. As the first point of contact, her compassionate approach puts patients at ease.
She is organized, proactive, and a quick learner. She is also creative and has great ideas for the business.
I cannot recommend her highly enough. She is an asset to anybody."
Emily Rose
Occupational Therapist
"I’ve worked with Melanie and appreciate how thorough she is.
She communicates openly, is responsive, reliable, and efficient. Always ideating to streamline processes. I especially value the initiative she took to develop a project management system that works with my ADHD.
I highly recommend her for proactive, accountable support."
Linda Hill
Freelance Editor
My Process
Virtual Assistant has been my lucky bet and my calling.
I’m a neurodivergent VA supporting neurodivergent professionals, chronic illness–friendly
founders, and healthcare practitioners who care deeply about accessibility and inclusion.
I build systems that work with your brain, body, and bandwidth, not against them.
Hi,
I'm Melanie
Contact Me
Reach out when you’re ready. There’s no rush. I know that reaching out for support can feel overwhelming.
My inbox is a judgment-free space.
If you’d like to connect, share a little about your business and where you could use more ease.
I'd be happy to support you!
+91 8097760468