From there, we build together.
We identify what’s working, simplify what’s not, and design systems that match your real needs, whether it’s smoother client communication, a Notion setup, or clearer daily operations.
Everything is designed to support you, not overwhelm you.
02: Build
I don’t believe in cookie-cutter solutions. In the first phase, we start by slowing down.
I take time to understand how you work best your energy patterns, your communication style, and where things start to feel heavy.
This helps me see what kind of structure would actually support you.
01: Understand
03: Support
Once your systems are in place, I help you maintain and adjust them as your needs evolve.
Because structure should never be rigid, it should adapt and move with you and your changing needs.
The goal is to create calm, compassionate systems and a partnership that helps you feel lighter, supported, and in control of your work.
What I Do
01
Executive Assistance
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Scheduling
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Managing calendars
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Managing inboxes
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Handling contracts
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Preparing invoices
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Coordinating projects and communication
02
Programs & Operations:
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Building workflows
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Coordinating programs
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Setting up systems
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Improving processes
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Tracking progress and outcomes
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Reporting key insights
03
Client Care:
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Creating communication systems
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Identifying bottlenecks
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Supporting client nurturing
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Client tracking and improving retention
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Managing client relationships
04
Content &
Resource Development:
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Planning and coordinating content
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Developing resources
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Collaborating with designers and the social media team
Want to hear my story?
Being a Virtual Assistant found me at a time when my body was giving up and my brain was falling apart.
As a neurodivergent professional living with chronic illness, I’ve learned that productivity looks different for everyone. Some days it’s loud and vivacious; other days it’s slow and gentle.
Through that journey, I discovered a balance between novelty and structure, and that when you move with your body and mind, things start to fall into place. I’m a big believer that systems built on empathy and efficiency last longer.
That’s what I bring to my clients.
I help neurodivergent professionals, spooonie founders, and healthcare practitioners build organized, thoughtful systems that make space for real life.
Because I believe that when we design systems around how people actually work and feel, everyone thrives.
Testimonials
"Melanie has been essential in coordinating patient care at my clinic. As the first point of contact, her compassionate approach puts patients at ease.
She is organized, proactive, and a quick learner. She is also creative and has great ideas for the business.
I cannot recommend her highly enough. She is an asset to anybody."
Emi Ito
Occupational Therapist
"I’ve worked with Melanie and appreciate how thorough she is.
She communicates openly, is responsive, reliable, and efficient. Always ideating to streamline processes. I especially value the initiative she took to develop a project management system that works with my ADHD.
I highly recommend her for proactive, accountable support."
Letitia Henville
Freelance Editor
My Process
Being a Virtual Assistant has been my lucky bet and my calling.
I’m a neurodivergent VA supporting neurodivergent professionals, spoonie founders, and healthcare practitioners
who care deeply about accessibility and inclusion.
I build systems that work with your brain, body, and bandwidth, not against them.
Hi,
I'm Melanie
Contact Me
Reach out when you’re ready. There’s no rush. I know that reaching out for support can feel overwhelming.
My inbox is a judgment-free space.
If you’d like to connect, share a little about your business and where you could use more ease.
I'd be happy to support you!
+91 8097760468